Everything you need to know about using Chatcruit's AI-powered recruitment platform.
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Step-by-step guide to signing up and choosing your account type
What to do immediately after creating your account
Understanding the layout and finding what you need
Managing your profile, privacy, and notification preferences
How to prepare and upload your resume for optimal AI analysis
How AI analyzes your resume and populates your skills
How our AI finds and ranks job opportunities for you
Getting the most from your 24/7 AI career advisor
Making your profile more attractive to employers
Using search filters and AI to identify qualified talent
How AI calculates candidate compatibility
How to purchase and manage candidate contacts
Upgrading plans and managing billing
Leveraging AI for strategic recruitment decisions
Understanding the AI Career Coach vs AI Hiring Assistant
What our AI can extract from your uploaded documents
How AI understands skills and experience beyond keywords
Uploading certificates, transcripts, and additional documents
Managing what employers can see about your profile
Customizing email and in-app notifications
Password management and account protection
Downloading your data or deleting your account
How we protect your personal and professional information
Your rights under data protection regulations
What employers can see and when
Keeping your account safe and secure
Understanding Free, Professional, and Enterprise tiers
Adding and managing payment information
Understanding charges and accessing receipts
How to cancel subscriptions and request refunds
Solving common file upload and processing problems
Troubleshooting authentication and account access
Resolving email confirmation problems
Fixing chat connectivity and response issues
Optimizing your experience and reporting bugs
Can't find what you're looking for? Our support team is here to help you succeed.